What all we store

Once the selected identity provider verifies your user and gives the necessary information back to Playground, we store some basic information. In essential information, we specifically store Firstname, Lastname and Email Address.

This information is being used to set up your user at the time of signup and also matching your user at the time of login only.

Sign-in records

Playground keeps a login history so admins can see and report on sign-ins:

StoredWhy
Time of the attempt, and whether it succeededAudit and reporting
Sign-in method used (Google, Salesforce, SAML 2.0, OpenID Connect)Audit and reporting
IP addressDetecting unusual activity
For failed attempts: the email that was tried and a short reasonHelping admins fix sign-in problems

Settings admins save

When an admin connects Playground to other systems, we store what is needed to make the connection work:

StoredProtection
Identity provider details for single sign-on: entity ID, sign-in URL and signing certificatePublic values, stored as they are
Allowed email domains (for example company.com)Stored as they are
Single sign-on identity link: the identity provider's issuer and the person's stable ID, saved at their first single sign-on sign-inUsed only to recognise the same person at later sign-ins
OpenID Connect client secret, request-signing private keyEncrypted, never shown again
Bitbucket username, API token and its expiry dateThe token is encrypted and never shown again. The expiry date is stored so it can be shown and flagged before it expires

What we don't store

  • Your passwords. Sign-in happens at your identity provider.
  • Any other information from your identity provider or Salesforce orgs.
note

We don't store any other information or use/share your necessary information anywhere without your consent.